Once your deposit or full payment is processed, we email a confirmation package: the booking confirmation, the rental agreement, check-in instructions, and the address and directions. A few pages need an electronic signature. The agreement is based on the number of people staying, so the headcount you give us is the headcount the booking covers.
What is in the package
- Booking confirmation, with your dates and chalets
- Rental agreement, signed electronically
- Check-in instructions
- The office address and directions
It is sent through an e-signature service, so whoever signs for your company can do it from a phone or a laptop.
Who should sign
The person booking, or whoever your company authorizes to sign a rental agreement. The office will need a credit card for the security deposit at check-in, so decide ahead of time whose card that is.
The headcount matters
A chalet is rented on the understanding of how many people are staying, and guests or visitors beyond that number are not allowed. If a facilitator, a chef, or colleagues who are not staying overnight will be on site, tell us when you book so the booking covers them.
What your finance team will want
The quote, the payment schedule and the cancellation terms. See deposit and payment and the cancellation policy.