Retreat questions

What are the house rules a retreat organizer should know?

Retreat questions · Last reviewed November 2026 · Blue Mountain Retreats, hosted by Tyrolean Village Resorts

Short answer

Five rules cover almost everything. The hot tub is open from 7 AM to 11 PM, by municipal by-law. Music stays at a reasonable level inside, with no amplifiers or loud sound systems. Only the people on the booking stay in the chalet. No pets in the luxury chalets. No parking on the street. The chalets are in a residential neighbourhood, and the town enforces its noise by-law around the clock.

7 AM to 11 PMHot tub hours, by municipal by-law
NoAmplifiers or loud sound systems
NoExtra guests or visitors beyond the booking
NoPets in the luxury chalets

Hot tub hours

Each luxury chalet has a private outdoor hot tub. Under Town of The Blue Mountains By-law 2021-70 it cannot be used between 11 PM and 7 AM. The by-law carries a $500 municipal fine, and breaking it costs the full security deposit, so tell the team on the first evening.

Noise

The area has a noise by-law that applies 24 hours a day. Amplifiers and high-volume sound systems are not permitted, and music and noise are to be kept at a reasonable level inside the chalet. A dinner, an awards evening or a games night is fine. A DJ on the deck is not. Management can ask a group to leave for disruptive behaviour.

Who can be in the chalet

A chalet is rented for the number of people on the booking, and guests or visitors beyond that are not allowed. For a retreat, the fix is simple: tell us about everyone who will be on site, including a facilitator, a chef, or colleagues joining for one dinner, when you book.

The person booking and the group are to be at least 25 years old, unless it is a family with children or the manager has approved it. If your team includes younger staff, mention it when you inquire.

Pets and parking

Pets are not allowed in the three luxury chalets. Parking is free at each chalet and not allowed on the street; see parking for the team.

Questions

Good to know

What are the hot tub hours?

7 AM to 11 PM. A municipal by-law prohibits hot tub use between 11 PM and 7 AM, with a $500 fine and the loss of the security deposit.

Can we have music at our dinner?

Yes, at a reasonable level inside the chalet. Amplifiers and high-volume sound systems are not permitted, and the noise by-law applies at all hours.

Can colleagues who are not staying come for the evening?

Only if they are part of the booking. Tell us about anyone joining for the day or the evening when you book.

Is there a minimum age?

The group is to be at least 25 years old unless it is a family with children or the manager has approved it. Mention younger team members when you inquire.

Are pets allowed?

Not in the luxury chalets.

Planning an evening event?

Tell us what you have in mind and we’ll tell you what works.

Call reservations416.213.7437