Five rules cover almost everything. The hot tub is open from 7 AM to 11 PM, by municipal by-law. Music stays at a reasonable level inside, with no amplifiers or loud sound systems. Only the people on the booking stay in the chalet. No pets in the luxury chalets. No parking on the street. The chalets are in a residential neighbourhood, and the town enforces its noise by-law around the clock.
Hot tub hours
Each luxury chalet has a private outdoor hot tub. Under Town of The Blue Mountains By-law 2021-70 it cannot be used between 11 PM and 7 AM. The by-law carries a $500 municipal fine, and breaking it costs the full security deposit, so tell the team on the first evening.
Noise
The area has a noise by-law that applies 24 hours a day. Amplifiers and high-volume sound systems are not permitted, and music and noise are to be kept at a reasonable level inside the chalet. A dinner, an awards evening or a games night is fine. A DJ on the deck is not. Management can ask a group to leave for disruptive behaviour.
Who can be in the chalet
A chalet is rented for the number of people on the booking, and guests or visitors beyond that are not allowed. For a retreat, the fix is simple: tell us about everyone who will be on site, including a facilitator, a chef, or colleagues joining for one dinner, when you book.
The person booking and the group are to be at least 25 years old, unless it is a family with children or the manager has approved it. If your team includes younger staff, mention it when you inquire.
Pets and parking
Pets are not allowed in the three luxury chalets. Parking is free at each chalet and not allowed on the street; see parking for the team.

